“I was thoroughly impressed with the level of personal attention that I received before, during and after the sale.”—Mary C., Lexington, KY

“It was as though the whole place was there to take care of my needs. My automobile purchase was quick and painless— I’d even describe it as fun! A first for me, and most people I know.”—Frank G., Louisville, KY

“The selection...was incredible. I didn’t have to “settle”—they had the exact car I was dreaming about, and their sales staff truly exceeded my expectations.” Joanne R., Richmond, KY

"I've always been pleased with the service at Quantrell Volvo but my visit this week was exceptional. I took in my S60 for service as the check engine light was on; I learned the catalytic converter needed to be replaced. The estimate I received was around $1800 and I made a plan to bring back the car when the part arrived. I dropped off the car and received a loaner (which I'd never done before and very much appreciated) and then around an hour later received a "good news/bad news" call. That never sounds good but it turned out to be "good news/good news" for me. The "bad news" was that because after getting under the hood, they saw that it wasn't the entire catalytic converter that needed to be replaced, they didn't actually have the part and they'd have to keep the car overnight. The good news was that it would cost $1000 LESS. In my opinion, not many (maybe not ANY) dealerships would be honest about such a thing and might just "fix" it anyway. I kept the loaner an extra day and picked up my car with an extra $1000 in my checking account. I very much appreciate honesty and I feel that I can trust the service department to advise me as to what the car really needs. Thank you Quantrell Volvo."

"It has been by far the best dealership experience I have ever had, bar none !!! I have been a customer since 2004 and they always respond with respect and courtesy aand allows me to look forward rather than with dread to take my vehicle in for service."

"Bought two cars, take all service work here Quantrell sold me a new Saturn in 2000 and a used Saab in 2005. I've had nothing but exceptional service. The Saab now has 234000 miles on it, and Quantrell has performed all maintenance and repairs on this vehicle. Also had some body work done here--same great experience. These guys consider themselves professionals, and it shows."